FAQS
USA - 11th December
Canada - 9th December
Europe - 12th December
United kingdom - 21st December for unframed prints - Framed prints 13th December
Australia and New Zealand - 1st December
All framed prints and personalised posters are made to order so we do not except returns and exchanges due to the nature of these products. In the rare event of a problem with your order please get in touch and we will do are upmost to help.
It rarely happens but prints can get damaged in transit, please get in contact with us within 30 days so we can resolve this issue.
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
ARE YOUR PRODUCTS ENVIRONMENTALLY FRIENDLY ?
We are always trying to reduce are carbon footprint and below are some of the steps we are taking.
Our pictures are printed on FSC 200 gsm certified paper. This means the paper used meets the standards of the Forest Stewardship Council.
We recycle all waste paper and reuse what we can in the packaging.
We send all unframed prints in cardboard tubes to help reduce plastics.
Are framing partners plant a tree for every framed print sold to protect our forests.
CAN YOU CUSTOM OR PERSONALISE DESIGNS ?
I have a full section of personalised prints where you can add your own text.
If you have a suggestion for a new print, they can be added to the list.
We also offer a fully bespoke poster service so just get in touch to discuss your ideas and I will give you a quote.
steveashillustration@gmail.com