Frequently Asked Questions (FAQS)

Understanding FAQS

I gladly except returns and exchanges on normal unframed prints so contact me within 14 days of delivery. Dispatch posters back to me within 30 days.

All framed prints and personalised posters are made to order so we do not except returns and exchanges due to the nature of these products. In the rare event of a problem with your order please get in touch and we will do are upmost to help.

It rarely happens but prints can get damaged in transit, please get in contact with us within 30 days so we can resolve this issue.

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

ARE YOUR PRODUCTS ENVIRONMENTALLY FRIENDLY ?

We are always trying to reduce are carbon footprint and below are some of the steps we are taking.

Our pictures are printed on FSC 200 gsm certified paper. This means the paper used meets the standards of the Forest Stewardship Council.

We recycle all waste paper and reuse what we can in the packaging.

We send all unframed prints in cardboard tubes to help reduce plastics.

Are framing partners plant a tree for every framed print sold to protect our forests.

CAN YOU CUSTOM OR PERSONALISE DESIGNS ?

I have a full section of personalised prints where you can add your own text.

If you have a suggestion for a new print, they can be added to the list.

We also offer a fully bespoke poster service so just get in touch to discuss your ideas and I will give you a quote.

steveashillustration@gmail.com

What Are FAQS?

FAQS, or Frequently Asked Questions, are collections of questions and answers that address common inquiries about a particular topic. They serve several purposes. First, FAQS provide quick information to help users find answers without needing to contact support directly. Second, they streamline communication between businesses and users, clarifying details that might be confusing. This way, both parties save time and effort, making FAQS an essential tool in many service applications.

Why Are FAQS Important?

Not only do FAQS enhance user experience, but they also improve website SEO. When designed well, they can reduce bounce rates by keeping visitors informed and engaged. Furthermore, FAQS cater to the needs of users actively seeking information, which can lead to increased trust in the business. However, they must be kept up to date, as outdated information can lead to confusion and frustration, potentially harming user reception.

How to Create Effective FAQS?

To create effective FAQS, begin by researching your audience’s most common questions. Gather inputs from customer service teams to pinpoint frequent inquiries. Next, structure your answers clearly and concisely, ensuring they are easy to understand. Use bullet points or numbered lists where necessary. Finally, regularly review and update your FAQS based on changing inquiries or new information, because this will help maintain their relevance and effectiveness.